Technical Customer Service Advisor

Technical Customer Service Advisor

ArtiCAD Ltd
Watford, WD18
£17,000 – £21,000 – Full-time

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ArtiCAD is a high-growth, multi-award-winning CAD software and web technology producer, based in Watford Town Centre offices. Our stunning CAD software, VR and unique online apps for kitchens, bedrooms and bathrooms help designers, retailers and manufacturers to win sales, manage installations and also to deliver an exceptional customer experience: online, in-store and in-home.

We’re big on culture, big on delivering results, and big on innovation. Welcome to ArtiCAD, where we encourage employees to explore new ideas and voice their thoughts! We are looking for someone to join our Client Care team, who knows how to be a great team player, and wants to be an advocate for an excellent customer experience.

You’ll need to be the kind of person who loves building relationships and has great customer service skills when it comes to providing support. You will be providing front line support to our UK ArtiCAD users via telephone, email, and screen share.

Not a software expert? Not to worry! We are seeking someone with fantastic customer service skills who is keen to learn, and looking to develop an exciting career.

Core Tasks

Basic Requirements

About our culture

About our hiring process

We know it’s hard to wait. We aim to to get back to our candidates as soon as possible. All phone interview, and final interview candidates will get feedback on their process, and we welcome feedback on how you found the process!

Job Type: Full-time

Salary: £17,000.00-£21,000.00 per year

Benefits:

Schedule:

Experience:

Language:

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How we can help your business

We’ve been honing our craft for three decades to help you create stunning designs and showcase them to your clients in original and breathtaking ways

Book your free demonstration

Whatever you need whenever you need it, we aim to deliver. To book a free on-site or online demonstration or arrange a phone consultation, get in touch today

ArtiCAD would love your vote!

We're thrilled to have been shortlisted for Best Software/CAD brand. Our Head of Supplier Partnerships, Tobias Waltham and Head of Regional Sales, Neil Metcalf have also been nominated for Best Sales Representative.

We thank you for your continued support!