Customer service stands out for Bricks and Pieces
ArtiCAD's software was chosen as it was “the market leader and clearly the best software available by a mile.”
Founded in 2009 by Paul Bradley, Bricks and Pieces provides a complete design and building service for kitchens, bedrooms and bathrooms from the company’s base in Stockport. With more than 100 years’ experience in the building industry, the team at Bricks and Pieces brings together designers, architectural technicians, structural and quantity surveyors and builders to offer a one-stop shop solution for its clients.
The company chose the ArtiCAD-Pro software some four years ago, as it was “the market leader and clearly the best software available by a mile.”
It is ArtiCAD’s approach to customer service and support, however, that really stands out for Paul. “They are the best company we have ever dealt with in terms of support. I have never had an occasion when they have not solved a query within 24 hours. They are clearly passionate about what they do, and it shows.”
At present Bricks and Pieces specialises in providing its services to the residential market, but is planning to expand to work with builders, including shell build projects.