Kitchentech specialises in the design, manufacture and installation of quality customised kitchens, built-in cupboards, vanities, shop fittings, bars and much more. Based in Boksburg, Anderbolt, the company sells direct to the public as well as to distributors and house agents in South Africa, Zimbabwe and Botswana.
Kitchentech has been using the ArtiCAD software since 2001, and the software – now in a much more recent version – is used on all the company’s projects, together with the ArtiQuote pricing system. Barry de Wet, Kitchentech: “ArtiCAD-Pro produces plans with all the features of the new room. The 3D views undoubtedly help us sell, and clearly demonstrate to the customer that we have understood their choices for colours and finishes.”
ArtiQuote makes it easy for Kitchentech to provide accurate, detailed pricing information to its customers. “Every unit, appliance, countertop and so on is itemised and priced. We have found this is very important for customers as it provides them with an exact statement of the cost of everything, rather than just a single figure for the whole design. The quote always looks very professional as the system adds our logo and company details.”
The feedback from Kitchentech’s customers to the ArtiCAD-Pro designs is extremely positive. “They love the kitchen and bedroom views, and it makes it easy for them to request changes to units and colours because they can see how the new room will look. Once the final design has been agreed upon, we then provide an estimated quote for the project.
“For us, everything starts with ArtiCAD. It produces plans, colours and pricing – and that is what we need to sell.”
Kitchentech rates ArtiCAD’s support service as being “the best”, with any queries being resolved either using online support, WhatsApp or on the phone.
“ArtiCAD helps us portray our very efficient and professional image to our clients.”